Customer Service

The Irish Medicines Board (IMB) aims to provide a timely, professional and quality service to its stakeholders and is committed to continuous improvement. Please see our service charter which describes the level of service stakeholders can expect to receive in their interactions with us.

Useful regulatory information for companies is available through our guidance documents which can be accessed from the publications section. In addition, to ensure you receive notification of important updates published on this website, please subscribe to our updates service.

However if you are unsure, please see the below Customer Service contact details:

Customer Service,
Irish Medicines Board,
Kevin O’Malley House,
Earlsfort Terrace,
Dublin 2,
Ireland.
Tel: +353-1-676 4971
Fax: +353-1-676 7836

E-mail: customerservice@imb.ie

Hours of business are from 9am to 5pm Monday to Friday, with reception cover from 8:45am to 6:00pm.

The Irish Medicines Board - www.imb.ie

Customer Service